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• 1+ Year of Professional Experience

Meet Sonali & Shivani

Front Desk Managers at Saundaryam Beauty & Wellness Salon & Institute, Bhaniyawala, Dehradun. Managing reception, appointments, customer communication, and daily front-desk coordination.

Sonali
Shivani
Close-up profile of Saundaryam front desk management team organizing schedule ledger and answering client queries in serene white and gold salon setting
Close-up profile of Saundaryam front desk management team organizing schedule ledger and answering client queries in serene white and gold salon setting
Welcome to Reception

Professional & Client-Focused Management

Sonali & Shivani bring warmth, efficiency, and flawless organization to Saundaryam Beauty & Wellness Salon & Institute in Bhaniyawala, Dehradun. With a solid year of professional experience in front-desk operations, they handle client welcomes, phone inquiries, schedule coordination, and student course guidance.

Responsible and attentive, they bridge communication between our clients, beauty specialists, and academy students to deliver a seamless salon and institute experience every day.

— Core Competencies

Front Desk Expertise

Appointment Management

Client Communication

Reception & Billing Coordination

• New Bookings • Rescheduling • Cancellation Management • Appointment Reminders

• Phone Calls • WhatsApp Communication • Client Queries • Follow-Ups

• Service Information • Billing Coordination • Payment Follow-Up • Daily Reception Records

Client Experience

Institute Coordination

• Professional Greeting • Client Assistance • Complaint Coordination • Customer Support

• Student Enquiries • Course Information • Admission Coordination • Batch & Schedule Assistance

Track Record

Professional Experience

1+ Year

Front Desk Experience

100%

Front Desk Operations

Seamless

Client Coordination

Dual Support

Salon & Institute

✱ Client Commitment

Why Clients Trust the Front Desk Team

Friendly Communication

Professional Behaviour

Quick Response

Warm and approachable interactions for every visitor, student, and calling client.

Maintaining high standards of reception discipline, ethics, and poise.

Prompt turnarounds on WhatsApp inquiries, phone calls, and appointment requests.

Organized Appointments

Client-Focused Approach

Smooth Reception Experience

Accurate scheduling and timely reminders to ensure zero waiting conflicts.

Prioritizing individual client comfort, preferences, and prompt resolution.

Effortless check-in, billing clarity, and warm farewells on every visit.

Daily Responsibilities

Daily Front Desk Routine

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Opening & Appointment Check

Client Welcome & Communication

Billing & Service Coordination

Daily Report & Closing

Compiling daily reception records, closing daily registers, and organizing tomorrow's appointment schedules.

Opening the reception desk, verifying daily appointment calendars, and preparing welcoming salon lounge areas.

Greeting clients upon arrival, managing incoming calls and WhatsApp inquiries, and assisting student academy course visitors.

Coordinating with beauty specialists, processing service billing, and following up on client satisfaction.

Client Feedback

What Our Clients Say

Sonali & Shivani always greet me with a warm smile and handle my appointment bookings effortlessly. Reception is always smooth!

Ananya Sharma, Salon Client

Getting course details for the academy and scheduling skin treatments was so clear and quick. Excellent coordination!

Ritu Verma, Academy Student

Extremely polite, quick on WhatsApp, and very organized with billing. They make visiting Saundaryam a pleasant experience.

Meenakshi Rawat, Regular Client

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Contact Reception
+ Welcome to Saundaryam

Your First Welcome at Saundaryam Starts Here

Connect with Sonali & Shivani for appointments, enquiries and assistance.

Saundaryam Reception Desk

SAUNDARYAM BEAUTY & WELLNESS SALON & INSTITUTE Bhaniyawala, Dehradun, Uttarakhand